Duct Tape Marketing
Small business marketing insights from best selling author John Jantsch and business leaders around the globe.

Jeanne Bliss, who pioneered the role of Chief Customer Officer and authored Would You Do That to Your Mother?, shares why business leaders should make every customer service decision with compassion and care (and how to do it).

Direct download: John_Interviews_Jeanne_Bliss.mp3
Category:Podcast -- posted at: 8:48am CDT